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Privacy Policy

Last updated: October 30, 2026

This Privacy Policy explains how ALL FAMILY INSURANCE GROUP INC. DBA UNIVISTA INSURANCE ("Univista Insurance," "we," "us," or "our") collects, uses, and protects your personal information when you visit allfamilyinsurancegroup.com, contact our office, or receive text messages or emails from us.

1. Information We Collect

  • Contact information: name, mobile phone number, email address, and mailing address.
  • Insurance information: details you provide to request a quote or service a policy, such as date of birth, driver, vehicle, property, and coverage information.
  • Website information: IP address, browser type, and pages visited, collected through cookies and analytics tools such as Google Analytics.

2. How We Use Your Information

  • To prepare insurance quotes and help you obtain, renew, and service policies.
  • To send policy updates, renewal notices, payment reminders, document requests, and claim updates.
  • To respond to your questions and requests.
  • To improve our website and services.
  • To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to serve you, including with:

  • Insurance carriers and underwriters, to obtain quotes and place or service your coverage.
  • Service providers who help us operate our business (for example, website hosting, email, and text message delivery), who are required to keep your information confidential.
  • Government agencies or others when required by law.

4. Text Messaging (SMS) Privacy

We do not share, sell, rent, or transfer your mobile phone number or SMS opt-in data and consent with any third parties or affiliates for marketing or promotional purposes. All of the sharing categories described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile number is used only to send you the text messages you agreed to receive from Univista Insurance. You can opt out at any time by replying STOP. Reply HELP for help. See our Terms & Conditions for full SMS program details.

5. Email

If you provide your email address, we may send you policy and service information. You can unsubscribe at any time using the link at the bottom of any email.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.

7. Your Choices

You may request access to, correction of, or deletion of your personal information, subject to legal and regulatory record-keeping requirements, by contacting us using the information below.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

10. Contact Us

ALL FAMILY INSURANCE GROUP INC. DBA UNIVISTA INSURANCE
4750 NW 7th St #4, Miami, FL 33126
Phone: 786-534-3237
Email: lvelazquez@allfamilyinsurancegroup.com